Privacy Policy

Welcome to Metvmall (“Metvmall,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use https://metvmall.shop/, place an order, contact us, use our live chat, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers.

Information You Provide

Depending on how you interact with Metvmall, we may collect:

• First and last name
• Email address
• Telephone or mobile number
• Billing address
• Shipping address
• Account information
• Order and purchase information
• Information submitted through contact forms
• Information provided through live chat
• Customer service communications
• Reviews, comments, or other content you submit
• Information provided when requesting a return, refund, or exchange
• Information provided when subscribing to marketing communications

Please do not provide sensitive personal information through our website unless it is specifically requested and necessary.

Payment Information

When you purchase products from Metvmall, payment information may be collected and processed by third-party payment processors.

Depending on your payment method, the payment provider may collect information such as card details, billing information, payment credentials, and transaction information.

Metvmall may receive limited payment-related information, such as payment status, transaction identifiers, or the last four digits of a payment card.

We do not intend to store complete payment card numbers on our own systems unless necessary and permitted by applicable law.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages visited
• Links clicked
• Referring website
• Date and time of visits
• Website interactions
• Technical and diagnostic information

We may collect this information through cookies, pixels, tags, log files, analytics tools, and similar technologies.

2. How We Use Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Processing payments
• Delivering products
• Providing customer support
• Responding to questions and requests
• Providing live chat assistance
• Managing customer accounts
• Sending order confirmations
• Sending shipping and delivery updates
• Processing returns, refunds, and exchanges
• Detecting and preventing fraud
• Protecting our website and systems
• Improving our website and services
• Understanding website usage
• Troubleshooting technical problems
• Personalizing your shopping experience
• Sending promotional communications where permitted by law
• Maintaining business and transaction records
• Complying with legal obligations
• Enforcing our policies and agreements
• Protecting our rights, property, customers, and others

We will not use personal information for materially different purposes without providing additional notice where required by applicable law.

3. Cookies and Similar Technologies

Metvmall may use cookies and similar technologies to operate, secure, and improve our website.

Cookies may be used to:

• Keep products in your shopping cart
• Remember preferences
• Maintain login sessions
• Understand website traffic
• Improve website functionality
• Measure marketing performance
• Detect fraud and security issues
• Provide relevant content or advertising where applicable

Third-party service providers may also place cookies or similar technologies on our website.

You may be able to manage cookies through your browser settings and, where available, our website’s cookie-consent or preference tools.

Disabling certain cookies may affect website functionality.

4. Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic, measure marketing campaigns, improve our services, and promote Metvmall.

Depending on the technologies actually installed on our website, these services may collect information about your device, browsing activity, interactions with our website, and advertisements you view or interact with.

These technologies may include analytics tools, advertising pixels, conversion tracking, remarketing, and social-media technologies.

Metvmall should update this section if specific analytics or advertising providers are used on the website.

5. How We Share Personal Information

We may share personal information when reasonably necessary to operate our business and provide our services.

Service Providers

We may share information with service providers that assist us with:

• Website hosting
• Ecommerce technology
• Payment processing
• Shipping and delivery
• Order fulfillment
• Customer service
• Live chat
• Email communications
• Analytics
• Marketing and advertising
• Fraud prevention
• Security
• Information technology

These providers may process personal information as necessary to provide services to Metvmall or as otherwise permitted by applicable law.

Legal Requirements

We may disclose personal information when reasonably necessary to:

• Comply with laws, regulations, court orders, subpoenas, or legal processes
• Respond to lawful government requests
• Detect or prevent fraud
• Investigate security incidents
• Protect our rights, property, or safety
• Protect customers or other individuals
• Establish, exercise, or defend legal claims

Business Transfers

If Metvmall is involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

6. Sale or Sharing of Personal Information

Metvmall does not intend to sell customers’ personal information for monetary consideration in the ordinary course of operating our ecommerce business.

Certain privacy laws may define “sale” or “sharing” broadly and may consider certain advertising or analytics activities to constitute a sale or sharing even when money is not exchanged.

If Metvmall engages in activities that constitute a sale or sharing under an applicable law, we will provide the notices and opt-out mechanisms required by that law.

7. Your Privacy Rights

Depending on where you live and which privacy laws apply, you may have certain rights concerning your personal information.

These rights may include:

• The right to access personal information we maintain about you
• The right to request correction of inaccurate information
• The right to request deletion of personal information, subject to applicable exceptions
• The right to obtain certain personal information in a portable format
• The right to opt out of certain sales or sharing of personal information
• The right to opt out of certain targeted advertising
• The right to limit certain uses of sensitive personal information where applicable
• The right to withdraw consent where processing is based on consent
• The right not to receive discriminatory treatment for exercising applicable privacy rights
• Other rights provided by applicable state or federal law

Not every right is available to every individual, and legal exceptions may apply.

8. How to Submit a Privacy Request

To submit a privacy request or ask a question about our privacy practices, contact us:

Email: support@metvmall.shop
Phone: +1 925 722 5525
Contact Us: https://metvmall.shop/contact-us/

Please provide enough information for us to understand and process your request.

We may need to verify your identity before completing certain privacy requests. Verification measures are intended to protect your information from unauthorized disclosure.

Where required by applicable law, you may have the right to appeal a decision regarding your privacy request.

9. Marketing Communications

If you subscribe to Metvmall marketing communications, we may send you information about products, promotions, special offers, and other updates.

You may unsubscribe from promotional emails by using the unsubscribe instructions included in those communications.

Even after opting out of marketing communications, you may continue to receive necessary transactional communications, such as order confirmations, shipping notifications, account notices, security notices, and customer-service responses.

10. Customer Accounts

If Metvmall allows you to create a customer account, we may collect information necessary to create and maintain that account.

You are responsible for protecting your account credentials and notifying us if you believe your account has been accessed without authorization.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, services, payment providers, social media platforms, or other resources.

Metvmall does not control the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We encourage customers to use strong passwords, protect account credentials, and avoid sending sensitive information through unsecured communications.

13. Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

• Processing and fulfilling orders
• Providing customer support
• Maintaining transaction records
• Processing returns and refunds
• Preventing fraud
• Resolving disputes
• Complying with tax, accounting, legal, and regulatory obligations
• Enforcing our agreements
• Protecting our legitimate business interests

Retention periods vary depending on the type of information and the reason it was collected.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

14. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us at support@metvmall.shop.

15. Do Not Track

Some browsers offer a “Do Not Track” setting.

Because there is no universally accepted standard for responding to all Do Not Track signals, our website may not respond to such signals in every circumstance.

Where applicable law requires recognition of a browser-based opt-out preference signal, we will process it as required by law.

16. Sensitive Personal Information

We generally do not request sensitive personal information through our website.

If sensitive information is voluntarily provided to us, we will handle it in accordance with applicable law and use or disclose it only as reasonably necessary for the purpose for which it was provided or as otherwise permitted by law.

17. U.S. State Privacy Laws

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the state and whether the applicable law covers Metvmall, these rights may include rights concerning:

• Access
• Correction
• Deletion
• Data portability
• Opting out of certain processing
• Targeted advertising
• Sale or sharing of personal information
• Certain profiling activities
• Other data-processing activities

Where required by applicable law, Metvmall will provide additional disclosures and mechanisms for exercising applicable rights.

You may contact us at support@metvmall.shop to exercise an applicable privacy right.

18. International Visitors

Metvmall is a U.S.-based ecommerce business.

If you access our website from outside the United States, your personal information may be processed, stored, or transferred to the United States or other locations where our service providers operate.

Privacy protections in those locations may differ from those in your country of residence.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Metvmall’s privacy practices, please contact us.

Metvmall

Website: https://metvmall.shop/
Contact Us: https://metvmall.shop/contact-us/
Email: support@metvmall.shop
Phone: +1 925 722 5525

Business Location:

7000 Tesla Rd
Livermore, CA 94550
United States

Business Hours:
Monday–Friday, 9:00 AM–7:00 PM (USA Time)

Additional Contact Information

We also have the following contact information associated with customer support:

Phone: +1 785 483 4469
Email: support@lazyo.com
Location: 214 E 14th St, Russell, KS 67665, United States

If this second set of contact details does not belong to Metvmall, it should be removed from the published Privacy Policy to avoid confusing customers and creating a mismatch between your privacy notice and your actual business operations.

Last Updated: August 12, 2026

Metvmall
https://metvmall.shop/
support@metvmall.shop
+1 925 722 5525